This policy explains how we handle your personal data when you visit kironic.com or contact us through the form. It applies to users in any country and is written to comply with the EU General Data Protection Regulation (GDPR), which applies to us because we offer our services to people in the European Union, Brazil's General Data Protection Law (LGPD) and applicable US privacy laws.

Important

Never send passwords, seed phrases, private keys, verification codes, PINs or photos of ID documents or cards through the form. No one at Kironic will ever ask you for them.

1. Data controller

TechPulse LLC, a single-member limited liability company organized in the State of New Mexico (USA), which owns and operates the Kironic brand and website (kironic.com).
Registered address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA.
Email: contacto@kironic.com

2. Data we process

  • Contact form: name, email, whether you have reported the incident (yes/no), approximate amount involved (optional), your description of what happened, the page language and a record that you accepted this policy (date and version).
  • Information you include in the description: this may relate to third parties or financial transactions. Share only what is necessary and avoid health data or other special categories of data.
  • Language preference: the nf_lang cookie and the kironic-lang local storage key, only if you choose a language (see our Cookie Policy).
  • Technical data: our hosting provider logs connection data (IP address, browser, date and requested page) to provide the service and protect it against abuse.
  • Web analytics (only if you accept analytics cookies): Google Analytics 4 collects site usage data (pages viewed, traffic source, device, browser, approximate country or city) using online identifiers. Google Analytics 4 does not log or store IP addresses. See our Cookie Policy.

3. Purposes and legal bases

  • Answering your inquiry, reviewing your case and contacting you about it: your consent when you submit the form (Art. 6(1)(a) GDPR) and steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR). In Brazil: consent and preliminary procedures related to a contract (Art. 7, I and V LGPD).
  • Site security and operation (technical logs) and, where applicable, defending legal claims: legitimate interests (Art. 6(1)(f) GDPR; Art. 7, IX LGPD).
  • Measuring site usage in aggregate with Google Analytics to improve our content: your consent through the cookie notice (Art. 6(1)(a) GDPR; Art. 7, I LGPD), which you can withdraw at any time from our Cookie Policy.
  • Complying with legal obligations that apply to us (Art. 6(1)(c) GDPR; Art. 7, II LGPD).

We do not make automated decisions or create profiles based on your data, and we do not use it for advertising.

4. Retention

We keep form data for as long as needed to reply to you and review your case. If we do not end up working together, we delete it no later than 12 months after our last contact. If we do, we keep it for the duration of the relationship and then for the applicable statutory limitation periods. Technical logs are kept for the limited period applied by our hosting provider.

5. Recipients and processors

  • Cloudflare, Inc. (USA): website hosting (Cloudflare Pages), security and content delivery, including the technical processing of requests and form submissions.
  • Resend, Inc. (USA): delivery of form messages by email to our mailbox.
  • Our email provider (Namecheap, Inc., Private Email, USA), where we receive and answer those messages.
  • Google Ireland Limited / Google LLC (Ireland / USA): web analytics with Google Analytics, only if you accept analytics cookies.
  • Partner lawyers or forensic experts, only if you ask us to in order to handle your case.
  • Authorities and courts, where we are legally required to do so.

We do not sell or share your personal information with third parties for advertising.

6. International transfers

TechPulse LLC and its main providers are located in the USA, so your data is processed there. Where required by law, transfers are protected by appropriate safeguards, such as the provider's certification under the EU-U.S. Data Privacy Framework or the Standard Contractual Clauses approved by the European Commission, and by the equivalent mechanisms provided for in the LGPD.

7. Your rights

You can exercise your rights of access, rectification, erasure, restriction, data portability and objection, and you can withdraw your consent at any time without affecting the lawfulness of processing carried out before. Under the LGPD, you may also request confirmation of processing, anonymization or blocking, and information about whom we share your data with. If you live in the USA, you may request to know, correct and delete your personal information, and you will not be discriminated against for doing so.

Email us at contacto@kironic.com with the subject “Privacy”. We may ask you to verify your identity and will respond within the legal deadlines (generally one month).

You may also lodge a complaint with a supervisory authority: in Spain, the AEPD; in Portugal, the CNPD; in Brazil, the ANPD; or the authority in your country of residence.

8. Security

We apply reasonable technical and organizational measures: encrypted connections (HTTPS), restricted access to submissions and providers with security safeguards. No system is completely secure, which is why we ask you not to send highly sensitive information.

9. Minors

This site is not directed at people under 18. If you are under 18, please ask a parent or guardian to contact us.

10. Changes

We may update this policy. The current version will always be published on this page with its last-updated date.